How do I schedule an appointment?
Scheduling an appointment is quick and easy. Our intake staff will walk you through the process, matching you with a therapist well-suited to your particular needs and circumstances. After that, your therapist will follow up promptly to schedule your first appointment.
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What can I expect during my first appointment with a therapist?
The first session is an opportunity for you and your therapist to get to know one another. You will typically discuss your reasons for seeking therapy, any background or history that might be relevant, and your previous experience in therapy, if any. You will talk about your goals for the therapy and begin to collaborate on a treatment plan to guide your progress forward.
How long are the therapy sessions, and how often do they occur?
Session length and frequency may vary based on your individual needs and the treatment plan. Typically, sessions are 45-55 minutes and occur weekly.
Do you accept insurance, and what payment options are available?
We accept some insurance plans including all BCBS PPO plans and are actively working to join other popular networks. We provide courtesy billing for out-of-network PPO plans. Payments for any portion not covered by insurance are fully streamlined through our integrated payment processing system and can also be made through our . Please see our page or for more information.
Is my information kept confidential?
Yes, your personal information and sessions are kept completely confidential. This is fundamental to the therapeutic enterprise. We strictly adhere to our professional codes of ethics and all applicable laws regarding the protection of our clients' privacy.
How do I know which therapist is right for me?
Our who bring a wide range of different and . We recommend exploring our to find someone whose expertise and style align with your needs and preferences. You may also find it helpful to read our short article on .
What type of therapy or treatment approaches do you offer?
We provide a range of evidence-based therapies tailored to individual needs, from brief, solution-focused approaches to more open-ended exploratory and insight-oriented approaches. Our approaches include cognitive-behavioral therapy (CBT), mindfulness-based therapies, psychodynamic psychotherapy, and more. Your therapist will discuss the most suitable approach for you. Please see for more information.
Can I receive therapy remotely or online?
Yes, we offer a full line of teletherapy services for clients throughout the state of Illinois who prefer remote sessions. Our secure and confidential online platform allows for convenient access to therapy from the comfort of your own space.
What if I need to cancel or reschedule an appointment?
We understand that unexpected circumstances may arise. Please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment to avoid any cancellation fees.
How soon can I start therapy after contacting your practice?
We strive to accommodate our clients as promptly as possible. The timing will depend somewhat on your and your therapist's hours of availability, but we can often get your first appointment scheduled within one or two days.